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2024 FAFSA Experiences Glitches




The redesigned 2024-25 Free Application for Federal Student Aid (FAFSA) is now available -- 2 months late. Typically the financial aid form is available in October. This year, it launched in a newly revised format on December 30. Although the new form is simpler and shorter, students and families are still contending with technical glitches, changed processes and confusing questions.


“There have been some bumps in the road in terms of accessibility and functionality,” says Steve Colón, CEO of Bottom Line, a college access organization that works with first-generation students from low-income backgrounds in New York City, Boston, Chicago and Ohio. “On the positive side, we’ve heard that for some students it’s taking about 20 minutes to complete the FAFSA, which is wildly different from what it was before.” In recent years, completing the FAFSA could take an hour or longer.


Experts urge students to submit the new FAFSA as soon as possible, since some types of financial aid have priority deadlines or draw from a limited pool. About 1 million students have submitted the new FAFSA as of Jan. 8, according to U.S. Education Department data. That’s roughly 6% of the 17 million who typically submit the form each year.


The situation is evolving day by day. The latest list of known FAFSA glitches and workarounds is available on StudentAid.gov.

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